Document Type
Article
Publication Date
1-1-2003
Abstract
A theory of behavioral competencies associated with emotional intelligence that influence job performance, was tested in physicians who hold leadership positions in their organization. An emotional intelligence competency ( EIC ) survey ( the ECI-2 ) that measured eighteen competencies distributed among four cluster groups ( self awareness, self management, social awareness, relationship management ) was administered to physician leaders and their supervisors, peers and direct reports. The resulting 360 degree assessment permitted a comparison of the physician leaders self assessment scores with one another and those working closely with them. In addition, independent objective and subjective measures of physician leadership effectiveness were available for comparative evaluation. Eleven of thirty-four physician leaders who volunteered to participate had complete profiles and five others had several surveys submitted. One hundred and two self and other surveys form the basis of this exploratory study. Descriptive statistical analysis revealed results restricted to the upper half of the five point Likert scale. Participating physician leader scores often exceeded mean scores from peers, direct reports and supervisors. Specific EICs clustered at the upper and lower ends of the distribution. However, the results range was sufficiently restricted only relative differences were observed. EIC profile results of outstanding physician leaders ( based on independent performance measures: patient satisfaction, clinical quality and productivity, financial performance, innovation, and conflict management ) did not differ appreciably from typical colleagues when compared using a paired t test. The results of the analysis are discussed and refinements applicable to future studies considered. The association of particular EICs and leadership styles is also addressed in the context of the participating physician leader results.
Keywords
emotional intelligence, physician executives, physician leaders, behavioral competence, emotional intelligence, 360 degree assessment, outstanding & typical performance, leadership styles
Rights
© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.
Department/Center
Design & Innovation
Recommended Citation
Deegan, Michael J., "Emotional Intelligence Competencies in Physician Leaders: An Exploratory Study" (2003). Student Scholarship. 181.
https://commons.case.edu/studentworks/181