Document Type
Article
Publication Date
12-1-2016
Abstract
The focus of this study concentrates on understanding the antecedents that explain post implementation interaction of End-User Analysts (EUA) within unique environments of Enterprise Resource Planning Systems deployment. Although contemporary literature on ERP Systems explain the relevance of End-User Analysts (EUA) at various spheres of post implementation space, we are yet to understand first, what explains End-User outcomes on Post Implementation Processes within ERP Systems. Also how and to what extent do End-Users involvement transform Post Implementation deployment outcomes. In minimizing perceptible projections in post implementation environments, we posit that End-User Analysts are strategically structured within post implementation environments to complete the profile of a robust futuristic implementation space within business structures. A distinct understanding of the root causes of implementation failures with Lead-users in sight will help minimize capital loss in both private and public sectors while mitigating against an organizations predisposition for risk. Our hypothesis is supported by multi-level structures consisting of three (3) organizations and thirty (30) respondents. Our research further suggests that End-User Analysts are of compelling value to a challenged implementation proposition. User Systems that are inflicted with failing systems, the value proposition could be the successful End-User who evolves to become the Lead User that has developed requisite skills to adapt rather than adopt lingering issues and present a fix pattern that works for challenged scenarios.
Keywords
enterprise resource planning, management, Weatherhead School of Management, enterprise resource planning system, configuration design, end-user analyst, lead user adaptability, lateral assimilation, structuration theory, user effects, user contribution, user systems, post deployment
Rights
© The Author(s). This is an open access work distributed under the terms of the Creative Commons Attribution-Non-Commercial (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial reuse, distribution, and reproduction in any medium, provided the original work is properly cited.
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Department/Center
Design & Innovation
Recommended Citation
Allie, Amos, "End-User Innovation Within Information Systems--A Post Deployment Impact of Enterprise Resource Planning Systems" (2016). Student Scholarship. 189.
https://commons.case.edu/studentworks/189