Document Type

Article

Publication Date

1-1-2011

Abstract

The financial crisis served as an interesting backdrop for this study of the impact of identification upon banker engagement. Studies have shown that leadership style influences employee engagement, but little research reflects the impact of various levels of identity (nested identity) upon engagement. A survey of 511 mid-level bankers displayed the significance of career, organizational, and industry identity upon vigor, dedication, and absorption. Further, it was determined that organizational identity mediated the relationship between leadership and engagement. This research suggests that bank leadership would be wise to enact management tactics that elevate the level of career, organizational, and industry identity in order to improve company outcomes.

Keywords

engagement, banking, nested identity, identity, leadership

Rights

© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.

Department/Center

Design & Innovation

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