Document Type
Article
Publication Date
3-9-2015
Abstract
This paper presents the findings of a qualitative research study of the extent to which horizontal and vertical communication affect the three levels of employee identity – personal\, group or organizational – and its affect on employee attitudes engaged in merger or acquisition integration. A conceptual framework was proposed and conjectures tested via 19\, 60-90 minute interviews with professional level employees about their experiences in a positive and/or negative merger or acquisition business consolidation. The professionals were from a portfolio of industries and including banking\, telecommunications\, health care\, insurance\, manufacturing and information systems. The transcription analysis has led to an understanding of role that vertical communication (that which emanates from senior management) and horizontal communication (that which occurs between peers) ultimately affect any of the three employee identity orientations – personal\, group or organizational. Finally\, identity plays a critical role in the positive or negative attitude adopted by the employees charged with integration duties. Following a brief discussion of the conceptual study and literature analysis behind this work\, research methodology and major findings are presented. The paper will close with implications\, limitations and areas for future research as portrayed by a revised conceptual model.,Doctorate of Management Programs
Keywords
Consolidation and merger of corporations.
Rights
© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.
Department/Center
Design & Innovation
Recommended Citation
Creasy, R. Todd, "Communication and Identity -- How They Affect an Employee's Attitude and Behaviors Within a Merger or Acquisition Environment" (2015). Student Scholarship. 620.
https://commons.case.edu/studentworks/620