Document Type
Article
Publication Date
5-1-2009
Abstract
Several federated nonprofit associations have implemented assessment and certification programs intending to produce institutional improvement for member organizations. Using the Technology Acceptance Model (TAM) as a foundation, this study develops and tests a theoretical extension of TAM to organizations that chose to participate in one such program (the Louisiana Standards for Excellence organizational assessment) and those that did not. The results largely validate TAM and indicate that usefulness, access barriers related to resources, attitudes, executive director proactivity and behavioral intent all influence the decision to pursue voluntary certification. These findings advance current theory and contribute to the foundation for future research aimed at understanding user adoption behavior in a general sense, and more specifically, in the nonprofit sector.
Keywords
accreditation, nonprofit organizations--management--evaluation
Rights
© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.
Department/Center
Design & Innovation
Recommended Citation
Slatten, Lise Anne, "An Application and Extension of the Technology Acceptance Model to Nonprofit Certification" (2009). Student Scholarship. 74.
https://commons.case.edu/studentworks/74