Research Reports from the Department of Operations

Document Type

Report

Publication Date

8-4-1977

Abstract

This paper discusses progress on the development of a computer aided game to teach various management skills to dental students as well as to dental practitioners. The game first deals with the decisions concerning the establishment of a practice, e. g., preferences regarding location, the form (solo, associate or group) of practice, staff patterns and salaries, purchasing of facilities, etc. Next considered are decisions which must be made daily, e. g., patient and worker scheduling, control of supplies, etc. Performance is evaluated in terms of income, costs, care delivered, patient waiting time and personnel utilization.

Keywords

Operations research, Dental offices--Management, Dentistry--Practice--Management, Computer-generated simulations as evidence, Dentistry--Study and teaching--Simulation methods, Management games, Computer-assisted instruction

Publication Title

Technical Memorandums from the Department of Operations, School of Management, Case Western Reserve University

Issue

Technical memorandum no. 398

Rights

This work is in the public domain and may be freely downloaded for personal or academic use

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