Research Reports from the Department of Operations

Authors

M. Venkatesan

Document Type

Report

Publication Date

10-1-1981

Abstract

The purpose of this paper is to introduce managers and management scientists to a recently developed tool for modeling complex systems. Interpretive Structural Modeling (ISM) is a technique for aiding people think and communicate effectively about complex systems. The elements or variables of a complex system can usually be identified with sufficient clarity, but the relationships among the elements can seldom be clearly stated. The ISM technique assumes transitivity of the inter-relationships and uses a group-consensus process for developing subjective pair-wise relations and uses a computer for storing and processing the subjective information using simple logical operations. A binary matrix model is used to develop a complete relational pattern using the pairwise relations specified by the group. This complete pattern or "structure" is represented by a "digraph" which is then given an appropriate interpretation. Some of the past applications of ISM include social systems, technology assessment, goal setting, state-level planning, and prioritization of projects.

Keywords

Operations research, System analysis, Management science, Decision making, Coupled problems (Complex systems), Group decision making, Social systems--Mathematical models, Technology assessment, Strategic planning

Publication Title

Technical Memorandums from the Department of Operations, School of Management, Case Western Reserve University

Issue

Technical memorandum no. 495

Rights

This work is in the public domain and may be freely downloaded for personal or academic use

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