Research Reports from the Department of Operations
Document Type
Report
Publication Date
6-1-1976
Abstract
This report addresses the challenge of effectively utilizing health care resources to meet legitimate and increasing health demands in contemporary American medicine. The delivery of health care, historically rooted in "cottage industry" models, has evolved into a limited commodity due to factors such as population growth, technological advances, and rising costs. Ensuring equitable and efficient utilization of health resources is essential for controlling costs, improving access, and fulfilling the health care system's purpose of alleviating suffering, managing health crises, and preventing disease. However, the health care delivery system faces significant issues, including regional maldistribution of resources and an imbalance between supply and demand. This report focuses on a small segment of the health care system, using it as a microcosm to explore broader challenges. It proposes new, adaptive methodologies for improving the delivery of outpatient appointments as a means to address systemic inefficiencies.
Keywords
Operations research, Delphi method, Medical care, Health services accessibility, Health planning
Publication Title
Technical Memorandums from the Department of Operations, School of Management, Case Western Reserve University
Issue
Technical memorandum no. 406
Rights
This work is in the public domain and may be freely downloaded for personal or academic use
Recommended Citation
Austin, Bruce L.; Chaudhuri, Durjoy Kumar; and Conomy, J., "A Triage System for the Distribution of Outpatient Appointments in a Neurology Department: Systems Description, Validation of Triage System Results and the Report of a Delphi Method Study for Evaluating Criteria Determining Appointment Urgency" (1976). Research Reports from the Department of Operations. 615.
https://commons.case.edu/wsom-ops-reports/615