Research Reports from the Department of Operations
Document Type
Report
Publication Date
9-1-1974
Abstract
It was found that consolidation of courier system resources is required to insure a minimum level of service in the event of driver absenteeism or unavailability of vehicles. In order to find common functions to use as principles of consolidation, each program was analysed on the basis of 1) Vehicle location, 2) Materials transported, 3) Areas serviced, and 4) Type of service provided. Analyses were performed to determine the advantages of consolidation with respect to cost savings and improved reliability of service. It was determined that consolidation was possible because of the similarities in the types of service being provided by each program. The number of vehicles and drivers required to operate the system could be reduced and therefore allocated to other tasks within the Health and Welfare Department. The reliability of service would be improved through consolidation because all programs would have a minimum level of service at all times.
Keywords
Operations research, Express service--Ohio--Cleveland, Transportation--Management, Resource allocation, Municipal services--Evaluation
Publication Title
Technical Memorandums from the Department of Operations, School of Management, Case Western Reserve University
Issue
Technical memorandum no. 343
Rights
This work is in the public domain and may be freely downloaded for personal or academic use
Recommended Citation
Dean, Burton V.; Barrer, John N.; and Nandakumar, Krishnamurthy, "Cleveland Public Heath and Welfare Department Courier Service Operations" (1974). Research Reports from the Department of Operations. 75.
https://commons.case.edu/wsom-ops-reports/75