Document Type
Article
Publication Date
10-2018
Abstract
Current scholarship on organizational practices that foster a sense of care and collaboration in work relationships has yet to fully account for the potential misalignment between the goals of a given practice and how it is actually experienced. To address this issue, we develop a theoretical framework of experiential organizing, which we define as an iterative process through which positive relational and bureaucratic goals of a practice are pursued via symbolically and experientially oriented work. We offer theory to explain how organizations move through the experiential organizing process, what different types of work are required, and how the different parts of the process inform each other. Experiential organizing offers a holistic approach for organizations to overcome issues of misalignment, thereby mitigating negative outcomes and ensuring that symbolic structures have the intended impact on employee experience.
Language
English
Publication Title
Academy of Management Review
Rights
The peer reviewed Accepted Manuscript version of this article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
Recommended Citation
Njoke K. Thomas, Keimei Sugiyama, Kylie C. Rochford, John Paul Stephens, and Jason Kanov, 2018: Experiential Organizing: Pursuing Relational and Bureaucratic Goals Through Symbolically and Experientially Oriented Work. AMR, 43, 749–771, https://doi.org/10.5465/amr.2016.0348
Included in
Human Resources Management Commons, Industrial and Organizational Psychology Commons, Leadership Commons, Organizational Behavior and Theory Commons, Organizational Communication Commons
Manuscript Version
Accepted Manuscript