Document Type
Article
Publication Date
5-20-2015
Abstract
Aim To better understand the type and range of health issues initiated by patients and providers in 'high-quality' primary-care for adults with diabetes and low socio-economic status (SES). Background Although quality of care guidelines are straightforward, diabetes visits in primary care are often more complex than adhering to guidelines, especially in adults with low SES who experience many financial and environmental barriers to good care. Methods We conducted a qualitative study using direct observation of primary-care diabetes visits at an exemplar safety net practice in 2009-2010. Findings In a mainly African American (93%) low-income population with fair cardiovascular control (mean A1c 7.5%, BP 134/81 mmHg, and low-density lipoprotein cholesterol 100 mg/dL), visits addressed a variety of bio-psychosocial health issues [median: 25 problems/visit (range 13-32)]. Physicians most frequently initiated discussions about chronic diseases, prevention, and health behavior. Patients most frequently initiated discussions about social environment and acute symptoms followed by prevention and health behavior. Conclusions Primary-care visits by diabetes patients with low SES address a surprising number and diversity of problems. Emerging new models of primary-care delivery and quality measurement should allow adequate time and resources to address the range of tasks necessary for integrating biomedical and psychosocial concerns to improve the health of socio-economically disadvantaged patients.
Keywords
diabetes, primary care, qualitative research
Language
English
Publication Title
Primary Health Care Research and Development
Grant
KL2RR024990
Rights
© Cambridge University Press 2015. This is an open access article under the CC BY license (https://creativecommons.org/licenses/by/3.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited.
Recommended Citation
Bolen SD, Sage P, Perzynski AT, Stange KC. No moment wasted: the primary-care visit for adults with diabetes and low socio-economic status. Primary Health Care Research & Development. 2016;17(1):18-32. doi:10.1017/S1463423615000134
Manuscript Version
Final Publisher Version