Document Type
Article
Publication Date
5-1-2008
Abstract
Why do some work teams make more efficient resource-allocation decisions than others? Why are some organizations considered more innovative than others? These were the questions that led us to investigate decision-making processes in organizations of the durable consumer goods industry. This paper will test our theory that information-processing capabilities, information sharing through appropriate communication channels, combined with inclusive decision-making processes will create what we have called alignment or congruence in decision making, allowing organizations to make more effective and efficient resource-allocation decisions in innovation. Using data from our quantitative-research study conducted within a holding company in the Midwest, we created an anatomy of group decision-making in areas ranging from innovation to cost-reduction projects to find support for our notion.
Keywords
durable goods, consumer, group decision making, group decision-making, sensemaking, sensegiving, inclusion, alignment, information exchange, information flow, distributive justice, procedural justice, procedural rationality, behavioral theory of the firm
Rights
© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.
Department/Center
Design & Innovation
Recommended Citation
Zummersch, Martin, "Lack of Data Never Prevented Us From Making Decisions: An Anatomy of Resource-Allocation Decisions in the Durable Consumer Goods Industry" (2008). Student Scholarship. 275.
https://commons.case.edu/studentworks/275
