Document Type

Article

Publication Date

6-1-2006

Abstract

This paper is intended to provide a conceptual framework about the importance of cognitive biases and framing in the strategic decisionmaking (SDM) processes used by corporations when addressing socially responsible actions. Through crises, regulation, activism and attempts to gain competitive advantage, companies are facing a dynamic environment requiring increased incorporation of social actions into corporate strategy. However, the nebulous nature of social actions and the inertia of bureaucracies have led to inefficient implementation of those actions. The conceptual framework developed in this paper sheds light on SDM processes involving corporate social responsibility (CSR), and lays a foundation for research in the role of cognitive biases and framing in the SDM processes.

Keywords

decision making

Rights

© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.

Department/Center

Design & Innovation

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