Document Type

Article

Publication Date

12-1-2007

Abstract

Several nonprofit umbrella associations have implemented assessment and certification programs intending to produce institutional improvement for member organizations. An analysis of semi-structured interviews guided by institutional theory, reveals factors that differentiate among organizations that chose to participate in one such program (the Louisiana Standards for Excellence organizational assessment) and those that did not. Drawing on organizational learning and accountability literatures, the research investigates the antecedents and consequences of accreditation in nonprofits. Results indicate that, integrity-enhancement, continuous improvement and financial motives drive the decision to seek accreditation, and outcomes of remediation-oriented process improvement initiatives were contingent upon staff commitment.

Keywords

nonprofit organizations--management--evaluation, accreditation, institutional theory, organizational learning, accountability, nonprofit assessment, nonprofit certification, Louisiana Standards for Excellence, resource dependency theory

Rights

© The Author(s). Kelvin Smith Library provides access for non-commercial, personal, or research use only. All other use, including but not limited to commercial or scholarly reproductions, redistribution, publication or transmission, whether by electronic means or otherwise, without prior written permission is strictly prohibited.

Department/Center

Design & Innovation

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