Research Reports from the Department of Operations
Document Type
Thesis
Publication Date
6-2-1976
Abstract
The packaged information system has become one of the most viable methods of quickly acquiring information handling capability. Users have realized significant cost savings by utilizing these vendor-supplied program sets. While most potential information system users have various alternatives at their disposal many have chosen package acquisition, because of the benefits users have derived from packages such as reduced implementation resource commitments and lead-times. However, potential package users have suffered greatly in their inability to effectively implement the system within their own operating environments. They have defeated their own objectives through misaligned implementation procedures and a lack of control and communication. Not enough emphasis has been placed upon the effect the implementation effort has upon the overall utility of the package. This paper discusses the characteristics of the "package" as a method of obtaining information handling capability. Key issues which, in the past, have posed problems unique to the implementation of packages are discussed. Suggested here is a formalized package implementation framework. Under the premise that a well-conceived plan is the basis for successful implementation, the framework is organized into work-modules facilitating monitoring and control. Since the literature does not provide adequate documentation of the implementation effort, it is intended that a project planners' conceptual understanding might be improved by considering the elements described herein within his own environment.
Keywords
Operations research, Information storage and retrieval systems, Information technology--Management, Computer software--Evaluation, Information resources management
Publication Title
Master's thesis/Technical Memorandums from the Department of Operations, School of Management, Case Western Reserve University
Issue
Technical memorandum no. 405 ; Submitted in partial fulfillment of the requirements for the Degree of Master of Science.
Rights
This work is in the public domain and may be freely downloaded for personal or academic use
Recommended Citation
Trilling, Dean David, "The Implementation of Packaged Information Systems" (1976). Research Reports from the Department of Operations. 240.
https://commons.case.edu/wsom-ops-reports/240
