Research Reports from the Department of Operations

Authors

Lie-Fern Hsu

Document Type

Dissertation

Publication Date

5-1-1987

Abstract

In queueing-like models of manufacturing systems (such as automatic and flexible manufacturing systems), quality control is assuming an increasingly important place in the manufacturing process. However, the design of quality control procedures and their integration in queueing-like job shop manufacturing models has been conspicuously lacking. Further, traditional statistical quality inspection (SQI) plans are limited in their applications to FMSs and mostly ignore the effects of quality control on the overall operating characteristics of the queueing-like manufacturing process.The objectives of this thesis are two-fold. First, to extend and design models that integrate both the process of quantity- and quality-based production management, and devise appropriate quality control techniques to manage quality outputs in queueing-like job shops. Second, to study the substitution effects between the quantity and quality manufactured by computing queueing systems' operating characteristics that explicitly take into account process breakdown and quality control. The basic contributions of this thesis are therefore conceptual in integrating quality control in the management of FMSs, and technical in providing innovative solutions to quality control and inspected queueing problems.

Keywords

Operations research, Flexible manufacturing systems, Quality control, Production management, Queueing theory, Manufacturing processes--Automation, Decision making--Mathematical models

Publication Title

Dissertation, Department of Operations, School of Management, Case Western Reserve University

Issue

Technical memorandum no. 635 ; Submitted in partial fulfillment of the requirements for the Degree of Doctor of Philosophy.

Rights

This work is in the public domain and may be freely downloaded for personal or academic use

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